Asda held a 'quiet hour' for autistic shoppers – now other shops are doing the same. No PA announcements will be made except in the case of emergencies. Caringbah. Kings Langley. Tesco is not the first supermarket to trial an autism-friendly hour – Asda staged a “quiet hour” to help autistic and disabled shoppers in May. Morrisons has introduced a quiet hour in all of its stores this week as part of World Autism Awareness Week.. I’d like the retail sector to start ensuring autistic people, as well as others with sensory needs, are included in accessibility discussions, and  move away from the current “let’s overstimulate customers senses to lure them in” model, and start making the stores feel welcoming to everyone. Lights are dimmed, volumes on checkouts turned down and music turned off. I therefore question how accessible 10:30-11:30am on a Tuesday is. Get the catalogue delivered straight to your inbox, Find a store nearby based on your location. Now I’m not saying I have an answer. Why? These changes are designed to help make a difference to customers who find it challenging to shop in a heightened-sensory environment. Quiet hour for Tesco shoppers: Supermarket giant is trialing a no noise policy to help people with autism do their shopping. 61 Mornington Tyabb Road, Mornington 3931, Cnr Ballarat Rd, Burke And Butler Streets. Supermarkets are normally noisy, busy places with bright lights, computers, in-store music and escalators. Which means I have to take a raincoat or umbrella and navigate the icky feelings of getting wet. I get to Coles. Also, why was 10:30am-11:30am on Tuesdays chosen, given the amount of autistic kids at school, and also autistic adults who may be studying/working or (participating) in other activities? If only it was that easy. Goulburn. Yes an hour is not ideal and will not be a suitable time for everyone but it is a step in the right direction. Camilla Birthisel agrees that one Quiet Hour a week is still not fully addressing the issue Manly … It’s now over to you for your thoughts. “giving us 1 hour a week where shopping is tolerable for us….how  is that concept accessible in itself”? We've introduced a 'Quieter Hour' in all Morrisons stores - designed help customers who currently struggle with music and the other noise associated with supermarket shopping. I then decided to open some discussions with Coles, tweeting: A couple of weeks ago, Coles announced they were expanding their Quiet Hour initiative, taking the number of participating stores from 68 to 173. Have you managed to attend Quiet Hour? For this one hour a week, lights are dimmed to half the usual levels, the radio is turned off, and checkout scanner volume. If people with sensory processing issues could access the community at any time? Many people suffer from […] “if the music was already down,  and lights at an appropriate level in the first place, then we wouldn’t even be having this discussion”. A trial in August last year received massive support from parents of autistic children and is now being offered in 103 more stores — 56 in New South Wales, 27 in Queensland and 20 in Western Australia — every Tuesday from 10.30am … Supermarket chain Morrisons has introduced a weekly "quieter hour" for autistic shoppers who struggle with music and noise. Woolworths Online supports the Responsible Service of Alcohol. As an autistic adult, I am aware of not only my own time schedules, but also that other autistic adults work, study and participate in other activities during the day. Coles is planning on making shopping easier for people with autism by introducing ‘Quiet Hour’ at 68 supermarkets around the country from Tuesday. In 2019 Autism Hour will take place from Saturday 5th October – Saturday 12th October. Its 439 UK stores will dim lights, turn music off, avoid using the tannoy and turn check-out beeps down on Saturdays from 09:00 to 10:00. Bugger, I forgot my reusable bags. reduced to a minimum. Banora Point. It’s raining outside. Plus all the parents/family members who support us but also work and have their own things to do. Makes it a little better”. ... a Maltese NGO, introduced a weekly ‘quiet hour’ starting off on April 2nd between 3pm and 5pm. During Quiet Hour, customers will notice the following changes in participating Coles supermarkets: Our team members at participating stores are enthusiastic about the initiative and love offering Quiet Hour to customers who might benefit from the experience. Coles replied a couple of hours later: For this one hour a week, lights are dimmed to half the usual levels, the radio is turned off, and checkout scanner volume. If I go home to get them there isn’t another bus that will get me to Coles in time for Quiet Hour. A small number of Countdown supermarkets began offering quiet hours last … Tara Gordon said that it’s very tokenistic. Valyou Supermarkets brings in weekly ‘quiet hour’ for autistic shopping. Whilst Coles may think they’re doing something great, and no doubt there are some families and autistic people who can attend Tuesday mornings and find it accessible, there’s a bigger story that is not being told here. Lisarow. An Australian supermarket has introduced a quiet hour to help those stressed by noise pick up their groceries. For an hour on Saturdays, a British supermarket chain is introducing a weekly “quieter hour” aimed at helping people with autism have a better shopping experience by easing sensory overload. Coles partnered with Autism Spectrum Australia (Aspect) in developing the program to help support customers who are, or have family members, on the autism spectrum. For the sake of this explanation, let’s say I am free to go shopping for groceries 10:30-11:30 on Tuesday mornings. Escalators, in-store music and display TVs were all turned off during the quiet hour Epping. Castle Hill. Tim wrote: With Dakota Blue Richards, Karl Davies, Jack McMullen, Brigitte Millar. As you can see, just getting to the supermarket involves many planned steps, and having one of those go wrong can result in my flight mode, where I just give up and leave shopping for later in the day, or another day altogether, which isn’t helpful when sensory access is only one hour a week. Geraldine Robertson, Chairperson of the Autistic Self Advocacy Network of Australia and New Zealand, wrote: All of these comments can be related back to something Katharine Annear stated I put headphones on, tune out, and go at my own pace. The bus pulls up outside the shopping centre. Then there are all the autistic kids at school, whether it be in classrooms or home-schooled. To make … Katherine then linked to an article which explains the Gruen effect Bega. “thanks for your feedback, Joel. Web design/development by Stokes Street Studio, Please enter your email address or phone number, Going to the GP about your mental health – a guide for autistic women, Why I question the supermarket Quiet Hour concept: It's not as accessible as many people think, The full ASAN AUNZ Statement can be read on Facebook, Katherine then linked to an article which explains the Gruen effect, I would also like to share this opinion piece by West Australian autistic woman Georgie Elle, who shares her thoughts on Quiet Hour. © Copyright Coles Supermarkets Australia Pty Ltd. Past all the bright, loud, smelly shops that don’t participate in Quiet Hour. A supermarket chain in NZ, Countdown, has started doing a quiet hour where they turn down the store lights, and don't have any music/announcements over the speaker system for one hour every week. Use the ESC key to close, or press the close button. I’m going to discuss getting to the supermarket. Inverell. Our 'Quieter Hour' takes place every Saturday in all stores from 9-10am. Directed by Stéphanie Joalland. The way it’s being promoted is that I can step into a Coles store and everything will go smoothly, and I’ll be relaxed the whole time. “Shopping is a baffling ordeal for the larger community. Coles have also said they have trained staff to support people with autism and their families. However, I don’t think one hour a week is the best option. Others can’t. We’ll ensure this is shared with our teams for their consideration.” However when it comes to Asda's Sefton Park Superstore an hour before closing times tends to be much quieter. This new initiative has been created with the support of the National Autistic Society. Its three stores in Mellieha, Naxxar and Pendergardens will avoid noise and dim the lights in all three supermarkets … Additional team members will be available to support customers. From October 23, Countdown, one of New Zealand's largest supermarkets, is starting a "quiet hour" once a … ASAN recognises that the core business of a supermarket is to generate profit. Brighton-Le-Sands. The idea for quiet hour emerged last year when Dinnan was looking for ways to help the community in the rural North Island town of Marton, where she was managing the local supermarket at the time. I have autistic friends who prefer shopping in supermarkets in the current standard environment settings. For all liquor orders processed, Woolworths Group is acting as an agent on behalf of Endeavour Group Limited (ABN 77 159 767 843). 9.15am: I don’t drive. Countdown began quiet hour after a team member who has an autistic child made the suggestion. Quiet Hour is just another way we are achieving good things in our communities and for our customers and team members. Quiet Hour occurs in these stores every Tuesday from 10:30-11:30am. Last week, a major supermarket announced that it would pilot an ‘autism-friendly’ quiet hour scheme by trialling it for six weeks in one of its stores. By Amaze employee Joel Wilson, who is an autistic adult in his 30s and is studying for a Communications and Media Studies degree. Although reasonably busy on Monday afternoons, with 1pm on average being listed …  @Coles: I’m sure I asked last year, but why aren’t all stores implementing Quiet Hour? Finally, one of my friends who isn’t autistic also commented. QUIET HOUR LOCATIONS • NEW SOUTH WALES. I would also like to share this opinion piece by West Australian autistic woman Georgie Elle, who shares her thoughts on Quiet Hour

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